Support center

Knowledge base

Find setup guides, troubleshooting steps, and answers for running your business with Punchey.

Start here

The most common places customers need help first.

Get Started

Ensure your account setup is perfect. Discover what’s necessary to make your account function effectively for your business.

7 topics

Devices and Readers

Find guides for setting up and troubleshooting POS devices like registers, printers, and card readers to ensure seamless business operations.

5 topics

Take Payments & Get Paid

Discover how to maximize your invoice system. Accept deposits, create service lists, manage products, and more!

6 topics

Manage Your Account & Billing

Here you can explore your user account settings, payment history and more about your account.

6 topics

Browse all help topics

Explore guides by product area, workflow, or account need.

Introduction to Punchey

Discover the essentials of Punchey. Learn its features, benefits, and how it can enhance your business with seamless payments and customer engagement.

3 topics

FAQs

Have some questions? Check out the answer to our frequently asked questions!

1 topics

Appointments & Online Booking

Schedule appointments, review your calendar, and maintain organized bookings.

4 topics

Customers & Forms

Learn more about your customers with a detailed customer profile. Additionally, consider going digital with forms to streamline the process!

2 topics

Services & Products

Efficiently manage stock levels and products. Access tools and guides for streamlined ordering, categorization, and inventory audits.

1 topics

Attract New Clients Through Reviews

Reviews are a great way to build credibility, attract new customers, and showcase your excellent products or services.

2 topics

Marketing

Boost your brand with effective marketing strategies. Utilize tools, guides, and analytics to drive engagement and grow your audience.

3 topics

Punchey Mobile App

Access all your business information conveniently through our mobile app. Available on iOS and Android

2 topics

Advanced Customization

Tailor your business processes with custom forms and documents that seamlessly integrate with your Punchey database.

1 topics

Reports

Reports provide a comprehensive snapshot of the company’s operations, financial health, and strategic initiatives.

4 topics