Create an Appointment from Calendar View
Quick compare
Path | Best for | What’s preloaded | Can see availability first? |
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Calendar view | Picking a specific staff/resource and time | Resource (staff) and date/time | Yes – full calendar grid before you start |
See all four ways to create an appointment → [link to overview article]
Steps – Calendar View
Best for: Avoiding conflicts and visually scanning openings.
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Go to Appointments › Calendars.
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(Optional) Filter or select the resource (staff) you want to book for.
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Click the desired time slot directly on the calendar grid.
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The Appointment form opens with resource and date/time prefilled.
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Complete the Appointment form (see below) and click Book appointment.
Appointment Form Fields (common to all paths)
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Customer: Search/select the customer. Their assets (if applicable) will appear.
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Date & time: Confirm or adjust.
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Resource (staff): Select who is performing the service.
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Service(s): Select one or more services. (Pricing can be adjusted later at checkout.)
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Tags & color (optional): Add tags or assign a color code.
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Reminder window: Set SMS reminders via your Smart Number.
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Asset (if used): Assign the asset.
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Recurring (optional): Check Recurring and configure repeat pattern.
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Deposit (optional): Use the dropdown on Book appointment to collect a deposit.
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Book: Click Book appointment to finish.
Pros & Considerations
Pros:
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Full visual view of all availability.
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Easiest way to avoid double-booking.
Consider:
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Slightly slower if you already know the exact time and resource without needing to check availability.
Troubleshooting
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If a resource/staff doesn’t appear, check user permissions or calendar filters.
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If a customer can’t be found, create them during booking or ensure they exist in Customers.
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If you see a conflict warning, your system settings may still allow saving depending on configuration.